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Odaptos
AI User Behavior Analysis & Testing Platform
Official Website https://www.odaptos.com/
Price €240 per user per month
Odaptos is an AI-driven user testing platform that specializes in detecting human emotions during digital service interactions. It offers a SaaS product for conducting user tests via video conferencing, analyzing emotions, and behaviors, and providing detailed results to improve user experience.
In which phase of work flow it is involved:
¶ Feature Highlights
- Emotion Analysis (Voice & Face): Detects and analyzes emotions expressed through voice and facial expressions during user interviews.
- Interview Restitution: Provides video, user journey, and transcript, aligning user interfaces with customer emotions.
¶ Impact & Benefit
- In-depth User Understanding: Provides detailed insights into user emotions and behaviours, enhancing understanding and empathy towards user needs.
- Real-time Analysis: Rapid reporting within an hour post-interview aids in swift decision-making and iterative design improvements.
¶ Constraint
- Possible Accuracy Challenges: Emotion detection might have limitations in accurately capturing all nuances of human emotions.
- Potential Cost Scaling: Costs may increase with larger user testing groups, potentially impacting overall expenses for enterprises conducting numerous tests.